Moray Council shows strong performance in social housing charter report
Moray Council has achieved the lowest level of tenant rent arrears of any local authority in Scotland, according to a new report.
The local authority has published its latest Scottish Social Housing Charter report for 2024/25, showing positive results across a wide range of housing services.
It reveals that rent arrears stand at just 3.29%, compared to the national average of 8.6% and that 100.5% of rent was collected during that financial year. The report also shows that emergency repairs were completed, on average, in 2.2 hours - much faster than the national average of 4 hours. The figures also show that 93.15% of antisocial behaviour cases were resolved, a rise of 28.65% from 2023/24.
While overall performance is strong, tenant satisfaction with opportunities to participate in decision-making remains below the national average, and the council is actively working to improve this through enhanced engagement initiatives and ongoing investment in housing services.
Councillor Amber Dunbar, Chair of Moray Council's Housing and Community Safety Committee, said: “This report shows how well our housing teams are performing and how committed we are to providing good quality homes and services for tenants across Moray. The one area needing improvement is already being addressed through significant investment in our housing stock.”