New Fit Life Moray app and upgraded booking system launched
Fit Life Moray members can now enjoy a more streamlined and flexible leisure experience as a new booking and membership system has launched, alongside the brand-new Fit Life Moray app.
The upgrade will make it easier than ever for customers to book activities, manage memberships and access information online through the Gladstone GO platform and Fit Life Moray app.
The new system offers a range of improved features, including real-time activity availability, online booking management, membership self-service options, email and text message updates, and the ability to discover classes and activities across all Moray Council leisure facilities and Moray Leisure Centre.
The Fit Life Moray app is available to download from both the Apple App Store and Google Play Store now.
Chair of the Education, Communities and Leisure Services Committee, Councillor Kathleen Robertson, said: “We're delighted to introduce the new Fit Life Moray app and upgraded booking system, which will make accessing our leisure services simpler and more convenient than ever.
“Whether members are booking a fitness class, checking timetables or managing their membership on the go, these improvements will provide a better customer experience and help people make the most of the fantastic leisure opportunities available across Moray.
“This is an exciting step forward as we continue to modernise our services and support residents to lead active and healthy lifestyles."
Fleur Rush, Operations Manager of Moray Leisure Centre, added: “We’re delighted to see the new Fit Life Moray app and upgraded booking system go live. It gives our members greater flexibility and makes it easier to book activities, manage memberships and access information in one place. This is also a positive step in strengthening our partnership with Moray Council and creating a more connected leisure offer across Moray. We know there will be a period of adjustment, and our team will be on hand to support members and listen to feedback as we continue to improve the customer experience.”
As with any major system upgrade, customers may experience some initial adjustments while becoming familiar with the new platform. Support will be available and the service will be monitored closely during the transition period.
Members are thanked for their patience as Fit Life Moray continues to improve its services and invest in a better customer experience.