Moray Council HQ

Christmas & New Year Arrangements 2021/22 (updated 2 December)

Moray Council has published its service arrangements for over the festive period.

All council offices closed

Friday 24 December at 3pm until Wednesday 5 January 2022 at 8.45am.

Emergency council services

Over the holiday period the emergency out-of-hours service will operate as normal on 03457 565 656 for all council services, including matters of child protection.

You can make payments, report non-emergency faults and submit certain requests at www.moray.gov.uk.

Mobile covid-19 testing units

Close on 24 December and re-open 5 January 2022.

Lateral Flow Tests should be ordered and collected in plenty time to cover the holiday period. These can be ordered online here for home delivery or collected from a mobile testing unit prior to Christmas Eve.

Schools and education

All schools and council nurseries close on Thursday 23 December and reopen on Monday 10 January.  Any queries during this time can be sent to education@moray.gov.uk.

Sports & Leisure Facilities

Any leisure facilities open between Christmas and New Year are open 10am-2pm.

Buckie Swimming Pool & Fitness Centre; Forres Swimming Pool & Fitness Centre; Keith Sports & Community Centre; Lossiemouth Sports & Community Centre; Speyside Sports & Community Centre

Closed: 25 and 26 December; 31 December to 2 January
Holiday timetable: 24 December; 27 and 30 December; 3 and 4 January 2022

Normal timetable: resumes 5 January 2022
Swimming lessons resume 10 January 2022

Elgin Sports & Community Centre; Milne’s Fitness Suite, Fochabers; Football pitches and pavilions

Closed: 22 December to 4 January
Normal timetable: resumes 5 January

Forres House Community Centre

Closed: 23 December to 4 January
Normal timetable: resumes 5 January

Elgin High Sports Centre

Closed: 24 December to 4 January
Normal timetable: resumes 5 January

Libraries

Aberlour
• Closed: 24 to 28 December, 31 December to 2 January
• Open: 29 December 10am-12pm, 30 December 2:30pm-5pm and 5:30pm-8pm

Buckie
• Closed: 24 to 28 December, 31 December to 2 January
• Open: 29 December 10am-8pm, 30 December 10am-5pm

Burghead
• Closed: 24 to 29 December, 31 December to 2 January
• Open: 30 December 5pm-8pm

Cullen
• Closed: 24 to 29 December, 31 December to 2 January
• Open: 30 December 2pm-5pm and 6pm-8pm

Dufftown
• Closed: 24 to 29 December, 31 December to 2 January
• Open: 30 December 2pm-4pm and 6pm-8pm

Elgin
• Closed: 25 to 28 December, 31 December to 2 January
• Open: 24 December 10am-3pm, 29 December 10am-8pm, 30 December 10am-8pm

Fochabers
• Closed: 24 to 29 December, 31 December to 2 January
• Open: 30 December 2pm-5pm

Forres
• Closed: 25 to 29 December, 31 December to 2 January
• Open: 29 December 10am-5pm, 30 December 10am-8pm

Keith
• Closed: 25 to 29 December, 31 December to 2 January
• Open: 24 December 10am-2pm, 30 December 10am-7pm

Lossiemouth
• Closed: 24 to 28 December, 31 December to 2 January
• Open: 29 December 10am-1pm, 30 December 10am-1pm

Tomintoul
• Closed: 25 to 28 December, 30 December to 2 January
• Open: 24 December 10am-12pm, 28 December 10am-1pm

All libraries return to normal opening times on Wednesday 5 January.

Mobile library

  • Normal routes will operate up to and including Wednesday 22 December (route 23).
  • The mobile library will NOT operate from Thursday 23 December until Wednesday 5 January inclusive.
  • Normal routes will re-commence on Thursday 6 January (route 24).
  • A schedule of Mobile Library visits is available here or by calling Elgin Library on 01343 562600.

Car parks

St Giles and Batchen Lane multi-storey car park.

Closed: Friday 24 December at 7pm to Sunday 26 December at 9am; Friday 31 December at 7pm to Sunday 2 January at 9am.

Alternative street level parking is available.

On Monday 27 December, Tuesday 28 December, Friday 31 December, Monday 3 January & Tuesday 4 January the multi storey car parks will open 9am-7pm.

Registrars

Elgin Office closed: Friday 24 December at 3pm until Wednesday 29 December at 9am, Thursday 30 December at 4.30pm until Wednesday 5 January at 9am.

Open: Strictly by appointment, Wednesday 29 and Thursday 30 December for death registration only.

Should a registrar require to be contacted urgently, call 07891 721414 or 07541 295181.

Refuse and recycling

Green and recycling bin collections will continue three-weekly, however there won’t be any collections on 27 December or 3 January. Revised dates are set out below. Collections may be carried out earlier than normal; please have all bins at their usual collection point by 7.30am. If there's any disruption to these collections, we'll post this on our service portal and set out when we'll return for missed bins.

There will be no brown bin collections from Monday 27 December to Friday 7 January inclusive. Real Christmas trees can be presented alongside your brown bin from Monday 10 January and will be uplifted regardless of whether you have a garden waste permit.

Area

Scheduled collection

Revised collection

Kinloss/Findhorn (61)

Monday 27 December

Tuesday 28 December

Elgin (1)

Monday 27 December

Wednesday 29 December

Lhanbryde (11)

Monday 27 December

Thursday 30 December

Dufftown (81)

Monday 27 December

Friday 31 December

Clochan area (56)

Monday 3 January

Tuesday 4 January

Lossiemouth (16)

Monday 3 January

Wednesday 5 January

Forres (71)

Monday 3 January

Friday 7 January

Example: If your green bin is due to be emptied on Monday 27 December and you live in Lhanbryde your green and recycling bins will all be emptied on Thursday 30 December. Route numbers are indicated in brackets, and can be found in the corner of your collection calendar.

The special collection and waste hotline will be closed from 3pm on Friday 24 December until 9am Wednesday 5 January.

Recycling centres

Closed: Saturday 25 to Monday 27 December inclusive; Saturday 1 to Monday 3 January inclusive.

Public conveniences

Closed: Saturday 25 to Monday 27 December inclusive; Saturday 1 to Monday 3 January inclusive.

Scottish Welfare Fund

Scottish Welfare Fund will close Friday 24 December at 3pm until Wednesday 29 December.

A skeleton Crisis Grant service will be provided on Wednesday 29 December, Thursday 30 December and Friday 31 December.

Applications can be made on-line www.moray.gov.uk/scottishwelfarefund or by telephoning 03457 565 656.

The service will close at 4pm on Friday 31 December until Wednesday 5 January at 8.45am.

Care at home service

Care at Home will operate:

Friday 24 December 8.45am-3pm

Wednesday 29 December 8.45am–5pm

Thursday 30 December 8.45am-5pm

Friday 31 December 8.45am-5pm

Wednesday 5 January 8.45am-5pm (Back to normal)

Existing care at home users will be provided with their normal level of service on 25 and 26 December, and 1 and 2 January.

Contact Information

Moray Council Press Office

pr@moray.gov.uk